This privacy policy for My Memory Care LLC d/b/a My Memory Clinic, describes how and why we might collect, store, use, and/or share your information when you use our services, such as when you:

• Visit our website at www.mymemoryclinic.org, or any website of ours that links to this privacy notice such as our mobile application — [Mobile App Name], or any other application of ours that links to this privacy notice.
• Engage with us in other related ways ― including any such as receiving newsletters, other marketing materials, or events.

My Memory Clinic respects your privacy and is committed to protecting the personal information that you share with us. Generally, you may browse through our website without providing any information about yourself. When we require personal information to provide services or when you choose to provide us with your personal information, this policy describes how we collect and use your personal information.

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns after reading this information, please contact us at info@mymemoryclinic.org.

When you browse our website, you do so anonymously, unless you have previously indicated that you wish My Memory Clinic to remember your login and password, or you submit an information or registration form. We do not collect personal information for the purpose of reselling or distributing that information. We may log your IP address (the Internet address of your computer) to give us an idea of which part of our website you visit and how long you spend there. However, we do not link your IP address to any personal information unless you have logged in to our website. Like many other commercial websites, the My Memory Clinic website may use a standard technology called a "cookie" to collect information about how you use the site. Please go to "Cookies and Tracking Information" below for more information.

My Memory Clinic collects personal information when you register with My Memory Clinic for an appointment, for a My Memory Clinic Patient Portal account, when you log on for a My Memory Clinic telehealth visit with your provider, when you submit a request for information from our “contact us” page, or when you submit your information to My Memory Clinic for any other reason.

Access to certain My Memory Clinic web pages may require a login and a password. The use of those web pages, and the information or programs downloadable from those sites, may be governed by a written agreement between that affiliated site and My Memory Clinic. Your personal information may be retained by My Memory Clinic to verify compliance with the agreement, log software licenses granted, or to track software downloaded from those pages.

[Notification]

When personal information is collected, we will inform you at the point of collection the purpose for the collection. My Memory Clinic will not transfer your personal information to third parties without your consent.

We will always give you the opportunity to "opt out" of receiving direct marketing or market research information. This means we assume you have given us your consent to collect and use your information in accordance with this Policy unless you take affirmative action to indicate that you do not consent, for instance by clicking or checking the appropriate option or box at the point of collection. In some cases, when applicable, we will provide you with the opportunity to "opt in." This means we will require your affirmative action to indicate your consent before we use your information for purposes other than the purpose for which it was submitted.

[Cookies / Tracking Technology]

A cookie is a small data file that certain web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Some parts of My Memory Clinic 's website use cookies to understand user traffic patterns. We do this in order to determine the usefulness of our website information to our users and to see how effective our navigational structure is in helping users reach that information.

If you prefer not to receive cookies while browsing our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of My Memory Clinic 's website if you do so. You do not need to have cookies turned on to use/navigate through many parts of our website, except access to certain of My Memory Clinic 's web pages require a login and password.

[Information Sharing / Disclosures]

Your personal information is never shared outside My Memory Clinic without your permission, except under conditions explained below. Inside My Memory Clinic, data is stored in controlled servers with limited access. Your information may be stored and processed in the United States or any other country where My Memory Clinic, its subsidiaries, affiliates, or agents are located.

My Memory Clinic may send your personal information to other companies or people under any of the following circumstances: when we have your consent to share the information; we need to share your information to provide the product or service you have requested; we need to send the information to companies who work on behalf of My Memory Clinic to provide a product or service to you (we will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose); or we want to keep you up to date on the latest services announcements, software updates, special offers or other information we think you'd like to hear about either from us or from our business partners. We will also disclose your personal information if required to do so by law, to enforce our Terms of Use, or in urgent circumstances, to protect personal safety, the public or our websites.

[Review, Update, or Delete Collected Data]

You may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact info@mymemoryclinic.org.

[Retention]

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with legal requirements and retention laws. Retention periods will be determined considering the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing patient personal data, account opening documents, communications and anything else as required by applicable laws and regulations.

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

[Data Security]

Your My Memory Clinic account information is password-protected for your privacy and security. My Memory Clinic safeguards the security of the data you send us with physical, electronic, and managerial procedures. In certain areas of our websites, My Memory Clinic uses industry-standard SSL-encryption to enhance the security of data transmissions. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

[Children & Privacy]

Our website and applications do not target and are not intended to attract children under the age of 13. My Memory Clinic does not knowingly solicit personal information from children under the age of 13 or send them requests for personal information.

[Third-Party Sites]

My Memory Clinic 's website contains links to other sites. Except where otherwise noted, My Memory Clinic does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

[Changes/Updates to Privacy Policy]

My Memory Clinic will amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will make that information available by posting a notice on this site.

[Questions/Suggestions]

If you have questions or concerns about our collection, use, or disclosure of your personal information, please email us at info@mymemoryclinic.org.

[Terms & Conditions]

This website is provided for information and education purposes only. No doctor/patient relationship is established by your use of this site. No diagnosis or treatment is being provided. The information contained here should be used in consultation with a physician of your choice. No guarantees or warranties are made regarding any of the information contained within the web site.

This website is not intended to offer specific medical or other professional advice to anyone. My Memory Clinic is licensed to practice in the State of Florida and this web site is not intended to solicit patients from other states. Further, this web site and its owners, take no responsibility for web sites hyper-linked to this site and such hyper-linking does not imply any relationships or endorsements.

Copyright Information and names within this web site may be subject to copyright and trademark protection with all rights reserved. Duplication or use without expressed written permission of My Memory Clinic and its owners subjects the violator to both civil and criminal penalties.